1. Definition and nature of personal data
When using our site, we may ask you to provide us with personal data about yourself.
The term “ personal data ” refers to any data that can identify an individual, which notably includes your name, first name, nickname, photograph, postal and email addresses, phone numbers, date of birth, data related to your transactions on the site, details of your purchases and subscriptions, credit card numbers, as well as any other information you choose to share with us about yourself.
2. Purpose of this charter
This charter aims to inform you about the means we implement to collect your personal data, in strict compliance with your rights.
We inform you that we comply, in the collection and management of your personal data, with law n° 78-17 of January 6, 1978, relating to computers, files, and freedoms, in its current version.
3. Identity of the data collection manager
The manager responsible for collecting your personal data is YOUR COMPANY
4. Collection of personal data
Your personal data is collected to meet one or more of the following purposes:
- Manage your access to certain services available on the site and their use,
- Conduct operations related to customer management concerning contracts, orders, deliveries, invoices, loyalty programs, customer relationship follow-ups,
- Create a file of registered members, users, clients, and prospects,
- Send newsletters, solicitations, and promotional messages. If you do not wish to receive these, we give you the option to express your refusal at the time of collecting your data;
- Develop commercial statistics and usage of our services,
- Organize contests, lotteries, and all promotional operations excluding online gambling and games of chance subject to the approval of the Online Games Regulatory Authority,
- Manage the management of reviews of products, services, or content,
- Handle unpaid debts and any disputes regarding the use of our products and services,
- Comply with our legal and regulatory obligations.
We inform you, at the time of collecting your personal data, if certain data must be provided mandatorily or if they are optional. We also indicate any potential consequences of a lack of response.
5. Recipients of collected data
The staff of our company, the control services (including auditors), and our subcontractors will have access to your personal data.
Public organizations may also be recipients of your personal data, exclusively to meet our legal obligations, justice auxiliaries, ministerial officers, and organizations tasked with debt collection.
6. Transfer of personal data
Your personal data may be subject to transfers, rentals, or exchanges for the benefit of third parties. If you wish, we give you the option to check a box expressing your consent in this regard during the collection of your data.
7. Retention period of personal data
- Regarding data related to customer and prospect management :
Your personal data will not be retained beyond the time strictly necessary to manage our commercial relationship with you. However, data necessary to establish proof of a right or a contract, which must be retained to comply with a legal obligation, will be kept for the duration provided by the applicable law.
Regarding possible prospecting operations directed at clients, their data may be retained for three years from the end of the commercial relationship.
Personal data related to a prospect, who is not a client, may be retained for three years from their collection or the last contact emanating from the prospect.
At the end of this three-year period, we may contact you to know if you wish to continue receiving commercial solicitations.
- Regarding identity documents :
In the event of exercising the right of access or rectification, data related to identity documents may be kept for the period specified in Article 9 of the Code of Criminal Procedure, which is one year. In case of exercising the right of opposition, this data may be archived for the duration of the prescription provided by Article 8 of the Code of Criminal Procedure, that is three years.
Financial transactions related to payment for purchases and fees via the site are entrusted to a payment service provider that ensures smooth execution and security.
For the needs of the services, this payment service provider may be required to be the recipient of your personal data related to your credit card numbers, which it collects and retains on our behalf and for our account.
We do not have access to this data.
To allow you to regularly make purchases or pay related fees on the site, your data related to your credit cards is retained for the duration of your registration on the site and at least until you make your last transaction.
By checking the box explicitly provided for this purpose on the site, you give your express consent for this retention.
Data related to the visual cryptogram or CVV2, written on your credit card, is not stored.
If you refuse that your personal data related to your credit card numbers be retained under the conditions specified above, we will not keep this data beyond the time necessary to complete the transaction.
In any case, data related to these may be retained, for proof purposes in the event of a potential dispute regarding the transaction, in intermediate archives, for the duration provided by Article L 133-24 of the Monetary and Financial Code, namely 13 months following the debit date. This period may be extended to 15 months to account for the possibility of using deferred debit payment cards.
- Regarding the management of opposition lists to receive prospecting :
The information enabling the consideration of your right of opposition is retained for a minimum of three years from the exercise of the right of opposition.
- Regarding audience measurement statistics :
The information stored on user terminals or any other element used to identify users and allowing their traceability or attendance will not be retained beyond six months.
8. Security
We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged, or accessed by unauthorized third parties. We will use or may also use secure payment systems compliant with the state of the art and applicable regulations.
9. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the website sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.
There are two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:
- Technical cookies are used throughout your browsing session, to facilitate it and perform certain functions. A technical cookie may for example be used to remember the answers given in a form or the user’s preferences regarding the language or layout of a website, when such options are available.
- Advertising cookies can be created not only by the website that the user is browsing but also by other websites displaying ads, announcements, widgets, or other elements on the displayed page. These cookies can notably be used for targeted advertising, that is, advertising determined based on the user’s browsing.
We use technical cookies. These are stored in your browser for a period that cannot exceed six months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you beforehand, and you would have the option to disable these cookies if necessary.
We use or may use Google Analytics, which is a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of pages viewed, and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention period for this cookie is mentioned in Article 7 (v) of this charter.
We remind you that you can oppose the placement of cookies by configuring your browser. Such refusal may, however, prevent the proper functioning of the site.
Consent
When you choose to communicate your personal data, you expressly give your consent for their collection and use in accordance with what is stated in this charter and current legislation.
Third-party services used on this site
- Google Analytics
- Google Adsense
- Youtube.com
- Dailymotion.com
- Twitter.com
- instagram.com
- facebook.com
Other Information About Cookies
HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE SITES OR APPLICATIONS OF OUR PARTNERS.
RULES REGARDING GOOGLE ANALYTICS ADVERTISING FEATURES
European legislations regarding cookies
IAB Europe Guidance : FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE
Belgium : Commission for the protection of privacy ( FRENCH | DUTCH )
Czech Republic : OFFICE FOR PERSONAL DATA PROTECTION
France : NATIONAL COMMISSION FOR INFORMATION TECHNOLOGY AND FREEDOMS
Germany : EC COMMUNICATIONS COMMITTEE WORKING DOCUMENT ON IMPLEMENTATION
Greece : THE USE OF COOKIES ON THE INTERNET
Ireland : GUIDANCE NOTE ON DATA PROTECTION IN THE ELECTRONIC COMMUNICATIONS SECTOR
Italy : GUARANTEED PERSONAL DATA PROTECTION
Luxembourg : NATIONAL COMMISSION FOR DATA PROTECTION
Netherlands : AUTHORITY CONSUMER AND MARKET
Spain : DATA PROTECTION AGENCY
United Kingdom : INFORMATION COMMISSIONER’S OFFICE
Article 29
GUIDELINES ON OBTAINING CONSENT FOR COOKIE DEPLOYMENT (PDF)
EXEMPTION FROM THE OBLIGATION OF CONSENT FOR CERTAIN COOKIES (PDF)
ONLINE BEHAVIORAL ADVERTISING (PDF)
10. Consent
When you choose to communicate your personal data, you expressly give your consent for their collection and use in accordance with what is stated in this charter and current legislation.
11. Access to your personal data
In accordance with law n° 78-17 of January 6, 1978, relating to computers, files, and freedoms, you have the right to obtain communication and, if applicable, rectification or deletion of data concerning you, through online access to your file. You can also contact :
- Email address: YOUR@MAIL.FR
It is reminded that any person may, for legitimate reasons, oppose the processing of data concerning them.
12. Modifications
We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These modifications will take effect upon the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute acknowledgment and acceptance of the new charter. If not, and if this new charter does not suit you, you must no longer access the site.
13. Entry into force
This charter entered into force on 18 06 2024
- Regarding data related to credit cards :
Financial transactions related to payment for purchases and fees via the site are entrusted to a payment service provider that ensures smooth execution and security.
For the needs of the services, this payment service provider may be required to be the recipient of your personal data related to your credit card numbers, which it collects and retains on our behalf and for our account.
We do not have access to this data.
To allow you to regularly make purchases or pay related fees on the site, your data related to your credit cards is retained for the duration of your registration on the site and at least until you make your last transaction.
By checking the box explicitly provided for this purpose on the site, you give your express consent for this retention.
Data related to the visual cryptogram or CVV2, written on your credit card, is not stored.
If you refuse that your personal data related to your credit card numbers be retained under the conditions specified above, we will not keep this data beyond the time necessary to complete the transaction.
In any case, data related to these may be retained, for proof purposes in the event of a potential dispute regarding the transaction, in intermediate archives, for the duration provided by Article L 133-24 of the Monetary and Financial Code, namely 13 months following the debit date. This period may be extended to 15 months to account for the possibility of using deferred debit payment cards.
- Regarding the management of opposition lists to receive prospecting :
The information enabling the consideration of your right of opposition is retained for a minimum of three years from the exercise of the right of opposition.
- Regarding audience measurement statistics :
The information stored on user terminals or any other element used to identify users and allowing their traceability or attendance will not be retained beyond six months.
8. Security
We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged, or accessed by unauthorized third parties. We will use or may also use secure payment systems compliant with the state of the art and applicable regulations.
9. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the website sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.
There are two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:
- Technical cookies are used throughout your browsing session, to facilitate it and perform certain functions. A technical cookie may for example be used to remember the answers given in a form or the user’s preferences regarding the language or layout of a website, when such options are available.
- Advertising cookies can be created not only by the website that the user is browsing but also by other websites displaying ads, announcements, widgets, or other elements on the displayed page. These cookies can notably be used for targeted advertising, that is, advertising determined based on the user’s browsing.
We use technical cookies. These are stored in your browser for a period that cannot exceed six months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you beforehand, and you would have the option to disable these cookies if necessary.
We use or may use Google Analytics, which is a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of pages viewed, and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention period for this cookie is mentioned in Article 7 (v) of this charter.
We remind you that you can oppose the placement of cookies by configuring your browser. Such refusal may, however, prevent the proper functioning of the site.
Consent
When you choose to communicate your personal data, you expressly give your consent for their collection and use in accordance with what is stated in this charter and current legislation.
Third-party services used on this site
- Google Analytics
- Google Adsense
- Youtube.com
- Dailymotion.com
- Twitter.com
- instagram.com
- facebook.com
Other Information About Cookies
HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE SITES OR APPLICATIONS OF OUR PARTNERS.
RULES REGARDING GOOGLE ANALYTICS ADVERTISING FEATURES
European legislations regarding cookies
IAB Europe Guidance : FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE
Belgium : Commission for the protection of privacy ( FRENCH | DUTCH )
Czech Republic : OFFICE FOR PERSONAL DATA PROTECTION
France : NATIONAL COMMISSION FOR INFORMATION TECHNOLOGY AND FREEDOMS
Germany : EC COMMUNICATIONS COMMITTEE WORKING DOCUMENT ON IMPLEMENTATION
Greece : THE USE OF COOKIES ON THE INTERNET
Ireland : GUIDANCE NOTE ON DATA PROTECTION IN THE ELECTRONIC COMMUNICATIONS SECTOR
Italy : GUARANTEED PERSONAL DATA PROTECTION
Luxembourg : NATIONAL COMMISSION FOR DATA PROTECTION
Netherlands : AUTHORITY CONSUMER AND MARKET
Spain : DATA PROTECTION AGENCY
United Kingdom : INFORMATION COMMISSIONER’S OFFICE
Article 29
GUIDELINES ON OBTAINING CONSENT FOR COOKIE DEPLOYMENT (PDF)
EXEMPTION FROM THE OBLIGATION OF CONSENT FOR CERTAIN COOKIES (PDF)
ONLINE BEHAVIORAL ADVERTISING (PDF)
10. Consent
When you choose to communicate your personal data, you expressly give your consent for their collection and use in accordance with what is stated in this charter and current legislation.
11. Access to your personal data
In accordance with law n° 78-17 of January 6, 1978, relating to computers, files, and freedoms, you have the right to obtain communication and, if applicable, rectification or deletion of data concerning you, through online access to your file. You can also contact :
- Email address: YOUR@MAIL.FR
It is reminded that any person may, for legitimate reasons, oppose the processing of data concerning them.
12. Modifications
We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These modifications will take effect upon the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute acknowledgment and acceptance of the new charter. If not, and if this new charter does not suit you, you must no longer access the site.
13. Entry into force
This charter entered into force on 18 06 2024